French-Speaking Support Specialist - Porto (Onsite)

Cross Border Talents; Porto; On-site; EUR 20,000 - 30,000; Full time

Benefits offered by this job

Stable on-site position

Full training provided

International work environment

Opportunity to gain experience in telecom industry

Job summary

An international telecom company based in Porto is seeking a French-speaking Customer Support Representative. In this role, you will handle customer inquiries, troubleshoot issues, and ensure high satisfaction. Candidates must be fluent in French and possess good communication skills. This position offers the opportunity to work in a stable on-site environment with full training provided, and a chance to gain valuable industry experience.

Qualifications

• Native or fluent in French (spoken and written).
• Good communication skills and customer-oriented mindset.
• Basic technical understanding or willingness to learn.

Responsibilities

• Handle customer inquiries via phone, email, or chat.
• Provide accurate information and resolve issues efficiently.
• Troubleshoot basic technical or service-related problems.
• Document interactions and follow internal procedures.
• Ensure high customer satisfaction and service quality.

Skills

Fluent French

Good communication skills

Customer-oriented mindset

Job description

An international telecom company based in Porto is seeking a French-speaking Customer Support Representative. In this role, you will handle customer inquiries, troubleshoot issues, and ensure high satisfaction. Candidates must be fluent in French and possess good communication skills. This position offers the opportunity to work in a stable on-site environment with full training provided, and a chance to gain valuable industry experience.