French-Speaking Customer Support Specialist – Porto

Cross Border Talents; Porto; On-site; EUR 10,358 - 12,407; Full time

Benefits offered by this job

Performance bonus

Welcome bonus

Meal allowance

Private health insurance

Public transport reimbursement

Job summary

An international customer experience provider is hiring a French-speaking Customer Support Specialist for their Porto office. The role includes assisting telecom customers with inquiries about subscriptions and billing while ensuring a high-quality service experience. This full-time position offers a gross salary of 1,020 € x14, performance bonuses, and additional benefits like private health insurance and meal allowances. Candidates must reside in Porto or within 30 km and possess relevant language skills.

Qualifications

• Must live in Porto or within 30 km.
• Native or C2-level French essential.
• English proficiency at B2 level or higher.

Responsibilities

• Handle incoming calls from telecom customers.
• Assist customers with subscriptions and billing inquiries.
• Deliver a high-quality service experience.

Skills

Native or C2-level French

English B2 or higher

Job description

An international customer experience provider is hiring a French-speaking Customer Support Specialist for their Porto office. The role includes assisting telecom customers with inquiries about subscriptions and billing while ensuring a high-quality service experience. This full-time position offers a gross salary of 1,020 € x14, performance bonuses, and additional benefits like private health insurance and meal allowances. Candidates must reside in Porto or within 30 km and possess relevant language skills.