French-Speaking Support Specialist, Porto - Growth & Perks

Cross Border Talents

Porto

On-site

EUR 18,000 - 24,000

Full time

14 days+

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Benefits offered by this job

Meal Allowance
Performance Bonus
Private Medical Insurance after 4 months
Transportation Reimbursement

Job summary

A dynamic customer support company in Porto is seeking a Customer Support Representative. The role requires fluent French speakers to assist customers with inquiries related to subscriptions, billing, and technical issues. Candidates should possess strong communication skills, a positive attitude, and a passion for customer service. This onsite role offers a meal allowance, performance bonus, and private medical insurance after four months.

Qualifications

  • Fluent in French (C2) native or advanced proficiency.
  • Strong communication skills and a positive attitude.
  • Passion for helping customers.

Responsibilities

  • Assist customers with subscription, billing, and troubleshooting inquiries.
  • Provide personalized solutions and ensure customer satisfaction.
  • Handle incoming calls and provide exceptional service.

Skills

Fluent French (C2)
Strong communication skills
Positive attitude

Job description

A dynamic customer support company in Porto is seeking a Customer Support Representative. The role requires fluent French speakers to assist customers with inquiries related to subscriptions, billing, and technical issues. Candidates should possess strong communication skills, a positive attitude, and a passion for customer service. This onsite role offers a meal allowance, performance bonus, and private medical insurance after four months.
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