French Customer Success Specialist Porto (No Weekends)

Cross Border Talents; Vila Nova de Gaia; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Competitive Salary

Meal Allowance

Relocation Assistance

Collaborative Team Environment

Job summary

A dynamic customer support company in Porto is seeking a French Customer Support Specialist. In this role, you'll engage with clients through various channels, ensuring effective communication and issue resolution. You must be fluent in French and have at least one year of relevant experience. The position offers competitive salary, meal allowance, and relocation assistance in a supportive work environment.

Qualifications

• At least one year of experience in Customer Support or a related role.
• Desire to learn and advance in the field.
• EU citizenship or a Portuguese residency card.

Responsibilities

• Respond to inquiries via phone, chat, and email with professionalism.
• Identify unique needs and provide tailored, effective resolutions.
• Partner with teammates to enhance the overall customer experience.
• Ensure accurate, up-to-date client data for smooth operations.
• Build strong client relationships through trust and quality service.

Skills

Proficiency in French (C2 level)

Proficiency in English (B2 level)

Strong analytical skills

Leadership abilities

Effective communication

Job description

A dynamic customer support company in Porto is seeking a French Customer Support Specialist. In this role, you'll engage with clients through various channels, ensuring effective communication and issue resolution. You must be fluent in French and have at least one year of relevant experience. The position offers competitive salary, meal allowance, and relocation assistance in a supportive work environment.