French-Speaking Support Specialist — Hybrid in Braga

Savior Artigos Texteis Lda; Braga; Hybrid; EUR 9,400 - 11,000; Full time

Benefits offered by this job

Welcome Bonus

Complexity Bonus

Food Allowance

Job summary

Savior Artigos Texteis Lda in Braga is seeking a bilingual customer service professional fluent in French for a hybrid role handling inquiries and guiding clients through financing solutions.

You will manage incoming and outgoing calls, build relationships, and ensure high-quality service within a compliant environment. Equipment pickup within 50 km; otherwise shipped.

This position offers a 6-month contract with a base salary and performance incentives.

Qualifications

• Native-level or fluent French proficiency.
• Strong analytical ability to assess customer requirements and recommend fitting financial options.
• High level of integrity, rigor, and attention to detail in handling confidential files.

Responsibilities

• Answer customer inquiries via phone regarding existing credit accounts and new financing requests.
• Analyze customer needs to deliver tailored financing options, providing clarity and reassurance throughout the process.
• Build strong, lasting customer relationships based on service excellence and trust.
• Capitalize on commercial opportunities during customer interactions to maximize sales potential.
• Manage customer files with high standards of rigor, compliance, and confidentiality.

Skills

French proficiency

Analytical ability

Attention to detail

Integrity

Job description

Savior Artigos Texteis Lda in Braga is seeking a bilingual customer service professional fluent in French for a hybrid role handling inquiries and guiding clients through financing solutions.

You will manage incoming and outgoing calls, build relationships, and ensure high-quality service within a compliant environment. Equipment pickup within 50 km; otherwise shipped.

This position offers a 6-month contract with a base salary and performance incentives.