French-Speaking Customer Support Specialist (Hybrid)

Cross Border Talents; Lisboa; Hybrid; EUR 12,000 - 16,000; Full time

Benefits offered by this job

Hybrid working model

Welcome bonus paid monthly during the

Daily food allowance

Six-month contract

Equipment delivery based on distance

Job summary

Cross Border Talents in Braga, Portugal is looking for a French-speaking customer support agent to assist users of our benefits app. This hybrid role requires clear communication and a proactive, customer-focused approach to resolve inquiries and help with account setup and balance management.

Join an international team, enjoy a welcome bonus paid monthly during the first year, daily meal allowances, and a six-month contract with equipment delivered based on distance from the office.

Qualifications

• Fluent or native-level French.
• Strong communication and customer service skills.
• A customer-focused and proactive approach.

Responsibilities

• Assist customers with questions about the application and its features.
• Handle inbound calls and provide clear, helpful solutions.
• Support users with account creation and balance management.
• Explain available services and application functionalities.

Skills

French

Communication

Customer focus

Job description

Cross Border Talents in Braga, Portugal is looking for a French-speaking customer support agent to assist users of our benefits app. This hybrid role requires clear communication and a proactive, customer-focused approach to resolve inquiries and help with account setup and balance management.

Join an international team, enjoy a welcome bonus paid monthly during the first year, daily meal allowances, and a six-month contract with equipment delivered based on distance from the office.