French Hybrid Support Specialist — Braga

CB Talents; Braga; Hybrid; EUR 15,000 - 16,000; Full time

Benefits offered by this job

Welcome Bonus

Complexity Bonus

Food Allowance

Job summary

CB Talents is seeking a fluent French-speaking Customer Service Associate for a hybrid role in Braga. You will handle inquiries, guide clients through financing options, and deliver service excellence within a quality-driven team.

The role covers inbound and outbound calls, account support, and building trusting customer relationships. Equipment pickup is available for nearby candidates, with shipping for those farther away. 14-month salary structure included.

Qualifications

• Native-level or fluent French proficiency.
• Strong analytical ability to assess customer requirements and recommend fitting financial options.
• High level of integrity, rigor, and attention to detail in handling confidential files.

Responsibilities

• Answer customer inquiries via phone regarding existing credit accounts and new financing requests.
• Analyze customer needs to deliver tailored financing options, providing clarity and reassurance throughout the process.
• Build strong, lasting customer relationships based on service excellence and trust.
• Capitalize on commercial opportunities during customer interactions to maximize sales potential.
• Manage customer files with high standards of rigor, compliance, and confidentiality.

Skills

French language

Analytical skills

Attention to detail

Job description

CB Talents is seeking a fluent French-speaking Customer Service Associate for a hybrid role in Braga. You will handle inquiries, guide clients through financing options, and deliver service excellence within a quality-driven team.

The role covers inbound and outbound calls, account support, and building trusting customer relationships. Equipment pickup is available for nearby candidates, with shipping for those farther away. 14-month salary structure included.