French-Speaking Customer Support Specialist – Braga, Hybrid

Cross Border Talents; Braga; Hybrid; EUR 12,000 - 17,000; Full time

Benefits offered by this job

Welcome bonus

Food allowance

Work equipment provided

Hybrid work model

Weekends off

Job summary

Cross Border Talents in Braga, Portugal, is seeking a French-speaking Customer Service Representative to support employees using a benefits app. You will handle inbound calls and assist with account setup, balances, and feature inquiries in a hybrid work environment.

The role offers a 6-month contract with weekends off, a welcome bonus, daily food allowance, and equipment for remote candidates. Based in Portugal or willing to relocate to Braga, you will join a dynamic team committed to excellent

Qualifications

• Fluent or native-level French
• Customer support experience is an advantage
• Strong communication skills
• Comfortable working with digital tools and apps
• Availability for rotational shifts, Monday to Friday
• Based in Portugal or willing to relocate to Braga

Responsibilities

• Assist customers with questions about the app's features and use
• Provide support primarily through inbound calls
• Answer questions on account creation and balance management
• Inform customers about all service features
• Deliver a professional and positive customer experience on every interaction

Skills

French

Communication

Job description

Cross Border Talents in Braga, Portugal, is seeking a French-speaking Customer Service Representative to support employees using a benefits app. You will handle inbound calls and assist with account setup, balances, and feature inquiries in a hybrid work environment.

The role offers a 6-month contract with weekends off, a welcome bonus, daily food allowance, and equipment for remote candidates. Based in Portugal or willing to relocate to Braga, you will join a dynamic team committed to excellent