French-Speaking Support Agent — Lisbon (Automotive)

Konecta; Lisboa; Presencial; EUR 17 000 - 23 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Above-average salary

Language allowance

Productivity bonus

Health insurance from day one

Initial training

Ongoing support

International team

Career progression

Automotive sector

Resumo da oferta

Konecta is seeking a French Speaking Customer Support Agent in Lisbon to assist customers in French across channels, delivering clear information and solutions. You will understand customer needs, resolve product/service issues, and maintain a professional, positive experience.

Training will be provided, with opportunities to grow within the automotive sector. Join an international, supportive team based in Lisbon, benefiting from a comprehensive training program and career progression

Qualificações

• Native or fluent French (C1/C2) is required.
• Excellent communication and interpersonal skills.
• Customer-focused and solution-oriented mindset.
• Empathy, patience and a positive attitude.
• Full training provided; prior experience is welcome but not required.

Responsabilidades

• Assist customers in French via the available channels.
• Respond to customer questions and provide clear information.
• Understand customer needs and identify the best solution for each situation.
• Resolve product/service issues with a positive approach.
• Collaborate with colleagues to maintain high service levels.

Conhecimentos

French language (C1/C2)

Customer service

Communication

Empathy

Problem solving

Descrição da oferta de emprego

Konecta is seeking a French Speaking Customer Support Agent in Lisbon to assist customers in French across channels, delivering clear information and solutions. You will understand customer needs, resolve product/service issues, and maintain a professional, positive experience.

Training will be provided, with opportunities to grow within the automotive sector. Join an international, supportive team based in Lisbon, benefiting from a comprehensive training program and career progression