Dutch-Speaking Customer Support Specialist – Lisbon
Konecta
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Benefits offered by this job
Job summary
Konecta in Lisbon is seeking a Dutch-speaking Customer Support Agent to join a prestigious automotive brand. You will be the first point of contact for Dutch-speaking customers, guiding them to effective solutions and ensuring a positive experience.
We offer above-average pay, language allowance, a productivity bonus, health insurance from day one, comprehensive training, and a friendly international team with clear opportunities for career progression.
Qualifications
- Native or fluent Dutch (C1/C2).
- Excellent communication and interpersonal skills.
- Customer-focused and solution-oriented mindset.
- Empathy, patience and a positive attitude.
- Full training will be provided.
Responsibilities
- Assist customers in Dutch via the available customer support channels.
- Respond to customer questions and provide clear, accurate information.
- Understand customer needs and identify the best solution for each situation.
- Support customers in resolving issues related to products and services.
- Ensure a professional, friendly and positive customer experience.
- Follow established procedures while maintaining a customer-focused approach.
- Work closely with your team to ensure high-quality service.
Skills
Job description
Konecta in Lisbon is seeking a Dutch-speaking Customer Support Agent to join a prestigious automotive brand. You will be the first point of contact for Dutch-speaking customers, guiding them to effective solutions and ensuring a positive experience.
We offer above-average pay, language allowance, a productivity bonus, health insurance from day one, comprehensive training, and a friendly international team with clear opportunities for career progression.
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