Spanish-Speaking Customer Support Pro — Lisbon

Konecta

Lisboa

On-site

EUR 18,000 - 24,000

Full time

14 days+

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Benefits offered by this job

Above-average salary
Language allowance
Productivity bonus
Health insurance from day one
Initial training and ongoing support
Friendly international team
Career progression

Job summary

Konecta in Lisbon, Portugal is seeking a Spanish Speaking Customer Support Agent to join a prestigious automotive sector company. You will be the first point of contact for customers, helping them with questions, understanding their needs and providing effective solutions.

Join a supportive, international team with excellent training, above-average pay, language allowance, and career growth opportunities. Full training will be provided, and you will develop strong communication and

Qualifications

  • Native or fluent Spanish (C1/C2)
  • Excellent communication and interpersonal skills
  • Customer-focused and solution-oriented mindset
  • Empathy, patience and a positive attitude
  • Willingness to learn and adapt

Responsibilities

  • Assist customers in Spanish through available support channels.
  • Respond to questions and provide clear, accurate information.
  • Understand customer needs and identify the best solution.
  • Support customers in resolving product/service issues.
  • Maintain a professional, friendly customer experience and follow procedures.
  • Collaborate with colleagues to ensure high-quality service.

Skills

Spanish (C1/C2)
Communication
Empathy
Customer service
Problem solving

Job description

Konecta in Lisbon, Portugal is seeking a Spanish Speaking Customer Support Agent to join a prestigious automotive sector company. You will be the first point of contact for customers, helping them with questions, understanding their needs and providing effective solutions.

Join a supportive, international team with excellent training, above-average pay, language allowance, and career growth opportunities. Full training will be provided, and you will develop strong communication and

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