French-Speaking Sales Advisor - Remote (Portugal)

Recruityard; Lisboa; A distancia; EUR 23.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work within Portugal

Private health insurance

Paid training from day one

International and multicultural work环境

Career progression opportunities

Descripción de la vacante

Recruityard in Portugal is hiring a native French-speaking Retention & Sales Advisor for a Switzerland-based telecom project. You will retain customers, identify sales opportunities, and promote tailored products and services via inbound/outbound calls in a fully remote role from Portugal.

The role emphasizes building customer loyalty, reducing churn, and driving revenue through consultative selling. Fluency in French and English, plus experience in sales or customer service, are highly valued,

Formación

• Fluent in French and English (C1/C2).
• Experience in sales, retention or customer service preferred.
• Strong communication, negotiation and persuasion skills.
• Target-driven and results-oriented mindset.

Responsabilidades

• Handle inbound and outbound calls with French-speaking customers.
• Retain customers who are considering cancelling or changing their services.
• Identify customer needs and recommend suitable products, upgrades, and promotions.
• Promote additional services and cross-selling opportunities.
• Negotiate tailored solutions to maximize customer satisfaction and loyalty.
• Build strong customer relationships through a consultative sales approach.
• Meet and exceed retention, sales, and quality targets.
• Ensure an excellent customer experience during every interaction.

Conocimientos

French language

English language

Sales experience

Descripción del empleo

Schedule: Rotating shifts between 07:00 and 18:00 Monday to Friday

About the Opportunity

Are you a native French speaker with strong communication skills and a passion for sales?

We are currently recruiting French-Speaking Retention & Sales Advisors to join one of Switzerland's leading telecommunications providers.

In this role, you will be responsible for retaining existing customers, identifying sales opportunities, and promoting products and services tailored to each customer's needs.

This is a fully remote position within Portugal, offering the opportunity to work in an international environment while building a career in the telecommunications sector.

Your Role

As a Retention & Sales Advisor, you will play a key role in strengthening customer relationships, reducing churn, and driving revenue growth.

Key Responsibilities

• Handle inbound and outbound calls with French-speaking customers.
• Retain customers who are considering cancelling or changing their services.
• Identify customer needs and recommend suitable products, upgrades, and promotions.
• Promote additional services and cross-selling opportunities.
• Negotiate tailored solutions to maximize customer satisfaction and loyalty.
• Build strong customer relationships through a consultative sales approach.
• Meet and exceed retention, sales, and quality targets.
• Ensure an excellent customer experience during every interaction.

What We're Looking For

• Fluent French and English (C1/C2 level).
• Previous experience in sales, retention, customer service, telesales, or contact centres is highly valued.
• Strong communication, negotiation, and persuasion skills.
• Target-driven and results-oriented mindset.
• Ability to work in a fast-paced environment.
• Customer-focused attitude with strong problem-solving skills.
• Comfortable working with KPIs and performance objectives.

Salary & Benefits

Monthly Compensation Package

• Language Allowance (French + English): €250
• Performance Bonus: Up to €360
• Assiduity Allowance: €110

Additional Benefits

• Remote work within Portugal.
• Private health insurance.
• Paid training from day one.
• International and multicultural work environment.
• Career progression opportunities within a leading telecommunications project.

Why Join?

• Join one of Switzerland's most recognized telecommunications brands.
• Develop your sales and retention skills in a high-performing environment.
• Benefit from ongoing coaching and professional development.
• Work remotely while enjoying long-term career opportunities.
• Earn attractive performance-based bonuses linked to your results.

If you are passionate about sales, enjoy engaging with customers, and are looking for a rewarding career opportunity, we would love to hear from you.

Data Privacy Notice (GDPR)

By submitting your application, you consent to the processing of your personal data for recruitment purposes in accordance with the General Data Protection Regulation (GDPR). Your data will be processed confidentially and used solely for evaluating your application.