French-Speaking On-Site Support Agent — Porto (Bonuses)

Cross Border Talents; Porto; On-site; EUR 14,217 - 17,030; Full time

Benefits offered by this job

Competitive Salary

Guaranteed performance bonus

Daily meal allowance of €9 net

Transport reimbursement up to €40/month

Private health insurance after 4 months

Job summary

A leading telecom support provider is urgently hiring customer support professionals in Porto. The role requires native French or C2 level proficiency, strong communication skills, and basic computer knowledge. Employees can expect competitive monthly compensation exceeding €1400 gross, including a guaranteed performance bonus for the first 3 months, a daily meal allowance, and up to €40/month transport reimbursement. Join us to kickstart your career in a fast-paced environment with a swift hiring process.

Qualifications

• Must live within 30 km of Porto and work on-site.
• Experience in customer support is a plus.

Responsibilities

• Be the friendly voice customers hear when they have questions.
• Help with technical issues, billing questions, and account support.
• Deliver top-tier service through phone, email, and chat.
• Use our systems to keep things running smoothly and efficiently.

Skills

Native French or strong C2 level

Good communication skills

Customer-first attitude

Basic computer knowledge

Job description

A leading telecom support provider is urgently hiring customer support professionals in Porto. The role requires native French or C2 level proficiency, strong communication skills, and basic computer knowledge. Employees can expect competitive monthly compensation exceeding €1400 gross, including a guaranteed performance bonus for the first 3 months, a daily meal allowance, and up to €40/month transport reimbursement. Join us to kickstart your career in a fast-paced environment with a swift hiring process.