French-Speaking Support Agent – Porto (On-Site) + Bonuses

Cross Border Talents; Porto; On-site; EUR 11,000 - 14,000; Full time

Benefits offered by this job

Welcome bonus

Monthly performance bonus

Daily attendance bonus

Job summary

Cross Border Talents in Porto, Portugal is hiring a French-speaking Customer Service Advisor to join our on-site team. You will assist customers, respond to inquiries, understand needs and provide solutions, delivering friendly and professional experiences.

Previous experience is welcome but not required. Applicants must live near Porto (within ~30 km) and be available to work Monday to Saturday between 7:00 AM and 7:00 PM.

Qualifications

• Fluent in French.
• Strong communication and listening skills.
• Customer-oriented and proactive attitude.
• Ability to work effectively within a team.
• Flexibility to work Monday to Saturday.
• Must live in or near Porto (within ~30 km).

Responsibilities

• Assist customers and respond to their enquiries.
• Understand customer needs and provide appropriate solutions.
• Deliver friendly, personalized, and professional customer experiences.
• Contribute to customer satisfaction and team performance.
• Represent the company positively through effective communication.

Job description

Cross Border Talents in Porto, Portugal is hiring a French-speaking Customer Service Advisor to join our on-site team. You will assist customers, respond to inquiries, understand needs and provide solutions, delivering friendly and professional experiences.

Previous experience is welcome but not required. Applicants must live near Porto (within ~30 km) and be available to work Monday to Saturday between 7:00 AM and 7:00 PM.