French-Speaking Health Tech Support Advisor

Product Pulse; Braga; On-site; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Excellent remuneration package

Meal allowance

Private health insurance

Life insurance

Full training and onboarding

Job summary

A leading provider of digital healthcare solutions is seeking a French-speaking Customer Support Advisor in Braga, Portugal. This role involves guiding healthcare professionals, providing training, and ensuring customer satisfaction. The ideal candidate will have strong communication skills, be tech-savvy, and possess a proactive approach to problem-solving. A competitive remuneration package, meal allowance, and private health insurance are included in the offer.

Qualifications

• Experience in customer service or technical support is preferred.
• Comfortable with providing phone-based training.
• Ability to multitask and manage workload efficiently.

Responsibilities

• Guide and support healthcare professionals by phone.
• Deliver remote training sessions.
• Handle requests via email and ticketing systems.

Skills

Fluent in French (C2)

Strong communication and interpersonal skills

Problem-solving attitude

Tech-savvy and quick learner

Job description

A leading provider of digital healthcare solutions is seeking a French-speaking Customer Support Advisor in Braga, Portugal. This role involves guiding healthcare professionals, providing training, and ensuring customer satisfaction. The ideal candidate will have strong communication skills, be tech-savvy, and possess a proactive approach to problem-solving. A competitive remuneration package, meal allowance, and private health insurance are included in the offer.