French-Speaking FinTech Payment Support – Lisbon (On-site)

Ignite; Sintra; Presencial; EUR 9400 - 11 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Relocation assistance

Attendance bonus

Meal stipend

Career growth opportunities

Training program

Resumo da oferta

Ignite in Lisbon, Portugal, invites applications for a Payment Support Specialist (French Speaking). This on-site, full-time position places you at the heart of a FinTech account, handling client inquiries about digital payment solutions and collaborating with global teams after a thorough paid training program.

You will resolve software issues, document interactions in our CRM in French and English, and benefit from a 930€ base salary paid in 14 installments plus a 100€ attendance bonus and a

Qualificações

• High fluency in French (C1/C2) with upper-intermediate English (B2) for team communication and software usage.

Responsabilidades

• Provide rapid assistance to business clients via phone, chat, and email for digital payment solution products.

Conhecimentos

French (C1/C2)

English (B2)

Customer service

Technical troubleshooting

CRM logging

Ferramentas

CRM software

Descrição da oferta de emprego

Ignite in Lisbon, Portugal, invites applications for a Payment Support Specialist (French Speaking). This on-site, full-time position places you at the heart of a FinTech account, handling client inquiries about digital payment solutions and collaborating with global teams after a thorough paid training program.

You will resolve software issues, document interactions in our CRM in French and English, and benefit from a 930€ base salary paid in 14 installments plus a 100€ attendance bonus and a