French Customer Advisor — Financing & Relationships

Lingo-nova; Braga; On-site; EUR 9,400 - 11,000; Full time

Benefits offered by this job

Welcome bonus €2,000

Salary €930 gross paid in 14 instal m.

Food allowance €7.63 per working day

Job summary

Lingo-nova in Braga, Portugal, is seeking a customer service specialist fluent in French to support a global financial services group. You will handle inbound calls on credit products and financing requests, delivering personal service to match clients' needs.

The role blends sales and relationship management, with on-site work in Braga, Monday to Friday shifts and occasional weekend hours. Welcome bonus, daily benefits, and ongoing opportunities are offered.

Qualifications

• French at C2 or native level is mandatory.
• Experience in sales or strong sales aptitude is mandatory.
• Contact centre or customer service experience is an advantage.

Responsibilities

• Handle inbound calls about existing credit products and new financing requests.
• Understand customers' needs and recommend suitable financing solutions.
• Build long-term customer relationships in line with service standards.
• Spot and develop commercial opportunities during interactions.
• Manage customer files according to internal procedures and compliance.
• Handle customer information with professionalism, accuracy and confidentiality.

Skills

French proficiency

Sales experience

Customer service

Multitasking

Problem-solving

Communication/active listening

Attention to detail

Team player

Job description

Lingo-nova in Braga, Portugal, is seeking a customer service specialist fluent in French to support a global financial services group. You will handle inbound calls on credit products and financing requests, delivering personal service to match clients' needs.

The role blends sales and relationship management, with on-site work in Braga, Monday to Friday shifts and occasional weekend hours. Welcome bonus, daily benefits, and ongoing opportunities are offered.