French Credit & Financing Advisor - Braga (On‑Site)
Lingo-nova
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Benefits offered by this job
Job summary
Lingo-nova in Braga seeks a French-speaking customer service specialist to support a global financial services group. You will handle calls about credit products and new financing requests, delivering personal service and tailored solutions.
The role blends customer service, sales and relationship management, with opportunities to spot commercial leads, manage files, and maintain professional standards in a regulated environment. On-site in Braga with rotating shifts.
Qualifications
- French at C2 or native level (mandatory).
- Previous sales experience or strong sales aptitude (mandatory).
- Contact centre or customer service experience is an advantage.
- Excellent communication, listening and problem-solving skills.
- Ability to multitask, stay calm under pressure and work as a team.
Responsibilities
- Take inbound calls about existing credit products and new financing requests.
- Understand customers' needs and recommend suitable financing solutions.
- Build long-term customer relationships per service standards.
- Spot commercial opportunities during interactions.
- Manage customer files in line with procedures and compliance.
- Handle customer information with professionalism, confidentiality.
Skills
Job description
Lingo-nova in Braga seeks a French-speaking customer service specialist to support a global financial services group. You will handle calls about credit products and new financing requests, delivering personal service and tailored solutions.
The role blends customer service, sales and relationship management, with opportunities to spot commercial leads, manage files, and maintain professional standards in a regulated environment. On-site in Braga with rotating shifts.
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