French-Speaking Customer Support Specialist – Porto

Savior Artigos Texteis Lda; Porto; On-site; EUR 15,000 - 21,000; Full time

Benefits offered by this job

Paid training

Supportive team leader

Career development

Multicultural environment

Job summary

Savior Artigos Texteis Lda in Porto is seeking a French-speaking support specialist to join a multilingual team supporting an international client. You will help customers find quick solutions and keep them informed at every step.

Fluency in French is essential, and you will use your language skills daily while navigating multiple systems. This on-site role offers a friendly multicultural environment and clear guidance for career progression.

Qualifications

• Fluent level in French.

Responsibilities

• Respond to customer enquiries across phone, email and chat.
• Follow procedures to resolve requests within agreed timeframes.
• Keep customers updated on progress and next steps.
• Record interactions accurately and share feedback with the team leader.
• Work closely with colleagues to close cases efficiently.

Skills

French

Job description

Savior Artigos Texteis Lda in Porto is seeking a French-speaking support specialist to join a multilingual team supporting an international client. You will help customers find quick solutions and keep them informed at every step.

Fluency in French is essential, and you will use your language skills daily while navigating multiple systems. This on-site role offers a friendly multicultural environment and clear guidance for career progression.