French-Speaking Customer Support Advisor (Guimarães)

Savior Artigos Texteis Lda; Guimarães; Vor Ort; EUR 12.000 - 18.000; Vollzeit

Benefits dieser Stelle

Paid training

Career development paths

Multicultural working environment

Zusammenfassung

Savior Artigos Texteis Lda in Guimarães, Portugal, is seeking French-speaking customer service advisors to join a multilingual team supporting an international client. You will assist energy customers with service requests, account questions, and billing enquiries.

Fluency in French is essential and will be used daily. The role involves answering calls, processing requests in client systems, and explaining offers clearly.

Qualifikationen

• Fluent French is required and will be used daily.
• Excellent written and spoken communication in the languages listed in this advert.
• A professional, friendly and patient communication style.
• Ability to work with multiple computer systems at once.

Aufgaben

• Answer customer calls about services, accounts and billing.
• Process service requests accurately in client systems.
• Explain offers and tariffs clearly and transparently.
• Record interactions and follow up on open requests.
• Meet quality and productivity targets set for the project.

Kenntnisse

Fluent French

Communication skills

Team player

Customer service

Jobbeschreibung

Savior Artigos Texteis Lda in Guimarães, Portugal, is seeking French-speaking customer service advisors to join a multilingual team supporting an international client. You will assist energy customers with service requests, account questions, and billing enquiries.

Fluency in French is essential and will be used daily. The role involves answering calls, processing requests in client systems, and explaining offers clearly.