French Customer Support Specialist — Lisbon | Welcome Bonus

Cross Border Talents; Lisboa; On-site; EUR 20,311 - 24,328; Full time

Benefits offered by this job

Competitive compensation

Performance Bonus

Meal Allowance

Transportation Support

Relocation Package

Job summary

A leading customer support company in Lisbon is seeking a Customer Support Specialist fluent in French. This role involves providing high-quality assistance across multiple platforms, helping customers with various issues, and ensuring they have a seamless experience. The ideal candidate has strong problem-solving skills and communication abilities. The company offers a competitive salary, bonuses, and other benefits in a collaborative work environment.

Qualifications

• 0-1 year experience in customer support
• Eagerness to learn and grow

Responsibilities

• Offer responsive, high-quality support through phone, chat, email, and social media.
• Guide customers through account setup, login issues, identity verification, transactions, and technical queries.
• Ensure every customer interaction is professional, empathetic, and solution-focused.

Skills

Fluent in French (C2 level)

Strong leadership skills

Analytical skills

Communication skills

Adaptability

Education

EU Citizenship or Portuguese Residency Card

Job description

A leading customer support company in Lisbon is seeking a Customer Support Specialist fluent in French. This role involves providing high-quality assistance across multiple platforms, helping customers with various issues, and ensuring they have a seamless experience. The ideal candidate has strong problem-solving skills and communication abilities. The company offers a competitive salary, bonuses, and other benefits in a collaborative work environment.