French-Speaking Support Specialist – Lisbon

Cbtalents; Porto; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary and performance-based incentives

Relocation package

Full training provided

Career growth potential

Job summary

An international customer service company is looking for a French-speaking Support Center Representative based in Lisbon, Portugal. This role involves handling customer inquiries and providing excellent service in a dynamic environment. Candidates should be fluent in French and possess good English skills. The position offers a competitive salary, relocation package, and full training, with opportunities for career growth.

Qualifications

• Fluent French (C1/C2) required.
• Good English communication skills.
• Excellent problem-solving and communication skills essential.
• Willingness to relocate to Portugal.
• European Passport is necessary.

Responsibilities

• Handle inbound customer inquiries via phone, email, and chat.
• Assist with product information, troubleshooting, and issue resolution.
• Deliver excellent customer service while ensuring a positive customer experience.
• Follow up on customer requests and escalate issues when necessary.

Skills

Fluent French (C1/C2)

Good English communication skills (B2)

Excellent problem-solving skills

Excellent communication skills

Job description

An international customer service company is looking for a French-speaking Support Center Representative based in Lisbon, Portugal. This role involves handling customer inquiries and providing excellent service in a dynamic environment. Candidates should be fluent in French and possess good English skills. The position offers a competitive salary, relocation package, and full training, with opportunities for career growth.