French-Speaking Customer Experience Advisor

Cross Border Talent; Lisboa; Remote; EUR 28,000 - 42,000; Full time

Benefits offered by this job

Health Coverage

Performance bonus

Relocation support package

Job summary

A dynamic customer support company in Lisbon is seeking a dedicated Customer Support Representative fluent in French. You will provide the highest level of support to customers through various channels, ensuring timely responses and resolutions. Key offerings include health coverage, an attractive salary package with performance bonuses, and relocation assistance for candidates from abroad. This is a fantastic opportunity for those passionate about delivering excellent customer experiences.

Qualifications

• Fluent in French (C2 level) is mandatory.
• Ability to resolve customer issues effectively.
• Experience in providing quality customer service.

Responsibilities

• Provide high-level support to customers via phone/email.
• Ensure timely resolution of customer queries.
• Meet customer service quality goals and compliance.

Skills

French C2

Customer service skills

Self-sufficient troubleshooting

Job description

A dynamic customer support company in Lisbon is seeking a dedicated Customer Support Representative fluent in French. You will provide the highest level of support to customers through various channels, ensuring timely responses and resolutions. Key offerings include health coverage, an attractive salary package with performance bonuses, and relocation assistance for candidates from abroad. This is a fantastic opportunity for those passionate about delivering excellent customer experiences.