French-Speaking Customer Support - Remote Portugal

CBTALENTS; Loures; Teletrabalho; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work in Portugal

Relocation support

Multicultural environment

Competitive salary

Resumo da oferta

CBTALENTS is seeking a French-speaking Customer Support Specialist to join a remote, Portugal-based tech customer service project. You will assist French-speaking customers, guide them through simple technical issues, and ensure a smooth, positive experience.

Hybrid with relocation options available for eligible candidates. Relocation support is offered for those outside Portugal, and the role supports an international, multicultural team environment.

Qualificações

• Fluent in French and comfortable communicating in English.
• Strong customer-focused mindset with good problem-solving skills.
• Experience in customer service is a plus but not required.

Responsabilidades

• Support customers in French and English.
• Answer questions and assist with technical issues.
• Guide customers through clear and simple solutions.
• Record and update customer cases accurately.
• Follow up when additional support is needed.
• Help create a friendly and positive customer experience.

Conhecimentos

French

English

Descrição da oferta de emprego

CBTALENTS is seeking a French-speaking Customer Support Specialist to join a remote, Portugal-based tech customer service project. You will assist French-speaking customers, guide them through simple technical issues, and ensure a smooth, positive experience.

Hybrid with relocation options available for eligible candidates. Relocation support is offered for those outside Portugal, and the role supports an international, multicultural team environment.