French Customer Success Specialist — Porto, Fixed Shifts

Cross Border Talents; Porto; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Competitive Salary

Meal Allowance

Relocation Assistance

Collaborative Team Environment

Job summary

A customer support specialist company in Porto is seeking a French Customer Support Specialist to engage clients and resolve issues efficiently. The ideal candidate is fluent in French and proficient in English, with at least one year of customer support experience. This role offers a competitive salary and meal allowance along with relocation assistance. Join us and enhance the customer experience in a collaborative team environment.

Qualifications

• At least one year of experience in Customer Support or a related role.
• EU citizenship or a Portuguese residency card.
• Desire to learn and advance in the field.

Responsibilities

• Respond to inquiries via phone, chat, and email with professionalism.
• Identify unique needs and provide tailored resolutions.
• Partner with teammates to enhance the customer experience.
• Ensure accurate, up-to-date client data for smooth operations.
• Build strong client relationships through quality service.

Skills

Proficiency in French (C2 level)

Proficiency in English (B2 level)

Strong analytical abilities

Leadership

Communication abilities

Job description

A customer support specialist company in Porto is seeking a French Customer Support Specialist to engage clients and resolve issues efficiently. The ideal candidate is fluent in French and proficient in English, with at least one year of customer support experience. This role offers a competitive salary and meal allowance along with relocation assistance. Join us and enhance the customer experience in a collaborative team environment.