French-Speaking Customer Support Pro - Onsite in Lisbon

RDN Cons; Coimbra; Presencial; EUR 18 000 - 30 000; Tempo integral

Resumo da oferta

RDN Cons in Portugal is hiring for a full-time on-site role in Lisbon to support French-speaking customers via phone, email and chat. You will respond to questions, assist with accounts and product enquiries, and ensure a positive customer experience.

No prior experience is required for motivated entry-level candidates; training will be provided. A good command of English and strong communication skills are essential. On-site work in Lisbon offers a multicultural environment.

Qualificações

• Fluent French (C1/C2) required or equivalent.
• Good command of English is preferred.
• Strong communication and interpersonal skills.
• Customer-oriented and solution-focused attitude.
• Comfortable using computers and digital tools.
• Ability to learn new systems quickly.
• Previous customer service experience is an advantage.
• Motivated entry-level candidates are welcome.
• Availability to work onsite in Lisbon.

Responsabilidades

• Support French-speaking customers via phone, email and/or chat.
• Respond to customer questions and provide accurate information.
• Assist customers with account, service and product-related enquiries.
• Resolve issues professionally and efficiently.
• Record and manage customer interactions using internal systems.
• Deliver a positive and professional customer experience.
• Collaborate with colleagues when additional support is required.

Conhecimentos

French language (C1/C2)

English language

Communication skills

Interpersonal skills

Customer focus

Digital tools

Learning systems

Team collaboration

Entry-level friendly

Descrição da oferta de emprego

RDN Cons in Portugal is hiring for a full-time on-site role in Lisbon to support French-speaking customers via phone, email and chat. You will respond to questions, assist with accounts and product enquiries, and ensure a positive customer experience.

No prior experience is required for motivated entry-level candidates; training will be provided. A good command of English and strong communication skills are essential. On-site work in Lisbon offers a multicultural environment.