French-Speaking Customer Support Specialist — Lisbon On-Site

Cross Border Talents; Lisboa; Presencial; EUR 22 000 - 30 000; Tempo integral

Resumo da oferta

Cross Border Talents in Lisbon, Portugal seeks a dedicated French-speaking customer support agent. You will be the voice customers hear when they need help, maintaining a friendly tone and thorough follow-through.

The role requires fluent French (written and spoken) and solid English, with EU work eligibility. This on-site position offers the chance to connect with international employers across markets, with onboarding support provided.

Qualificações

• Fluent French, written and spoken.
• Solid working English alongside French.
• Eligible to work in the EU (citizenship, valid permit, or equivalent)

Responsabilidades

• Recognize when something needs escalating versus resolving directly
• Contribute to a supportive, collaborative team environment
• Resolve issues efficiently without compromising quality
• Keep internal systems and case notes accurate and current

Conhecimentos

Fluent French

English proficiency

Descrição da oferta de emprego

Cross Border Talents in Lisbon, Portugal seeks a dedicated French-speaking customer support agent. You will be the voice customers hear when they need help, maintaining a friendly tone and thorough follow-through.

The role requires fluent French (written and spoken) and solid English, with EU work eligibility. This on-site position offers the chance to connect with international employers across markets, with onboarding support provided.