French-Speaking Customer Support Rep Braga Hybrid

CloserHire; Braga; Hybrid; EUR 9,400 - 11,000; Full time

Benefits offered by this job

Private Health Cover

Job summary

CloserHire in Braga, Portugal, is seeking a French-speaking Customer Service Representative to support app-based services in an employee benefits setting. The position offers hybrid work after training and probation, with shifts from 07:00 to 18:00, Monday to Friday, on-site in Braga.

You will engage in customer support, account assistance and app guidance, using French (native or fluent) and English (B2) to collaborate with internal teams. Relocation support is included.

Qualifications

• Native or fluent French with strong written and verbal skills.
• Fluent English (B2) to work with internal teams and systems.
• Strong customer service and communication abilities.
• Good computer and app literacy.

Responsibilities

• Provide customer support and app guidance within an employee benefits environment.
• Handle inquiries and assist customers in a French-speaking context.

Skills

French

Customer service

Communication

Computer literacy

Inbound calls

English (B2)

Job description

CloserHire in Braga, Portugal, is seeking a French-speaking Customer Service Representative to support app-based services in an employee benefits setting. The position offers hybrid work after training and probation, with shifts from 07:00 to 18:00, Monday to Friday, on-site in Braga.

You will engage in customer support, account assistance and app guidance, using French (native or fluent) and English (B2) to collaborate with internal teams. Relocation support is included.