Braga Hybrid: French-Speaking Customer Support Pro

FH Collective Academy; Braga; Hybrid; EUR 13,000 - 17,000; Full time

Benefits offered by this job

Welcome bonus

Food allowance

Hybrid work model

Weekends off

6-month contract

Job summary

FH Collective Academy in Braga, Portugal, seeks a French-speaking Customer Service Advisor to support an app-based solution. You will handle inbound calls, assist with account creation, and explain balance management and feature usage in a hybrid Braga-based role.

The position requires fluent French, strong communication, and a customer-oriented approach. It offers €930 gross/month ×14 payments, a €2,000 welcome bonus, a €7.63 daily food allowance, a 6-month contract, and weekends off.

Qualifications

• Fluent/native-level French required.
• Strong communication skills.
• Customer-oriented approach.
• Experience with digital applications.

Responsibilities

• Provide support for customer questions related to the use of the app.
• Primarily handle customer requests through inbound calls.
• Assist customers with questions regarding app features and functionality.
• Support customers with account creation.
• Respond to questions about balance management.
• Explain and inform customers about different service features.
• Provide clear and professional assistance throughout the customer interaction.

Skills

Fluent French

Strong communication

Customer-oriented

Digital apps

Job description

FH Collective Academy in Braga, Portugal, seeks a French-speaking Customer Service Advisor to support an app-based solution. You will handle inbound calls, assist with account creation, and explain balance management and feature usage in a hybrid Braga-based role.

The position requires fluent French, strong communication, and a customer-oriented approach. It offers €930 gross/month ×14 payments, a €2,000 welcome bonus, a €7.63 daily food allowance, a 6-month contract, and weekends off.