French-Speaking Customer Support Pro - Lisbon On-Site

Concentrix; Lisboa; Presencial; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary and performance bonus

Full paid training

Career development programs

Resumo da oferta

Concentrix is hiring a Customer Service Representative (French-speaking) for its Lisbon office. In this role, you will ensure performance goals are met and assist customers with inquiries regarding Masterpiece Policy for Homeowners’ products and services.

The ideal candidate has strong French language skills, excellent communication abilities, and a proactive mindset. Benefits include a competitive salary, performance bonuses, and career development programs.

Qualificações

• High level of French (written and oral).
• Excellent writing and communication skills coupled with empathy.
• Ability to identify customer needs and propose fast solutions.
• Proactive, results-driven, and a strong team player.
• Previous customer experience is a plus.

Responsabilidades

• Engage with customers to provide guidance and knowledge.
• Review requests and make appropriate decisions.
• Demonstrate the ability to analyze information and solve problems.
• Work on continuous improvement initiatives for customer satisfaction.

Conhecimentos

French (written and oral)

Communication skills

Team player

Problem-solving

Customer service experience

Descrição da oferta de emprego

Concentrix is hiring a Customer Service Representative (French-speaking) for its Lisbon office. In this role, you will ensure performance goals are met and assist customers with inquiries regarding Masterpiece Policy for Homeowners’ products and services.

The ideal candidate has strong French language skills, excellent communication abilities, and a proactive mindset. Benefits include a competitive salary, performance bonuses, and career development programs.