French-Speaking Customer Service Pro - Lisbon (On-Site)

Minacs; Lisboa; Presencial; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary and performance bonus

Central location in Lisbon

Referral bonus opportunities

Full paid training

Resumo da oferta

Minacs is seeking a Customer Service Representative (French-speaking) in Lisbon, Portugal. In this on-site role, you will ensure that performance goals are met and that client expectations regarding operational excellence are fulfilled.

Key responsibilities include engaging with customers, processing requests, and improving satisfaction. The company offers competitive salary, full training, and various benefits to support your lifestyle.

Qualificações

• High level of French proficiency is required.
• Strong writing and communication skills are necessary.
• Previous customer service experience is advantageous.

Responsabilidades

• Engage with customers via incoming calls or emails.
• Review requests and process decisions accordingly.
• Analyze information and solve customer problems.
• Work on improving customer satisfaction continuously.

Conhecimentos

Fluent in French (written and oral)

Excellent writing and communication skills

Empathy and team spirit

Proactive and results-driven

Previous customer experience

Descrição da oferta de emprego

Minacs is seeking a Customer Service Representative (French-speaking) in Lisbon, Portugal. In this on-site role, you will ensure that performance goals are met and that client expectations regarding operational excellence are fulfilled.

Key responsibilities include engaging with customers, processing requests, and improving satisfaction. The company offers competitive salary, full training, and various benefits to support your lifestyle.