Remote French-Speaking Customer Support Specialist

Innopath Consulting Lda; Lisboa; Presencial; EUR 22 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work

Multicultural environment

Skill development

International support experience

Food allowance

Incentives

Rotational days off

Remote flexibility

Resumo da oferta

Concentrix Lisbon is seeking a French-Speaking Customer Service Representative to join the team in a remote position, assisting customers in French and English with professional, efficient support from the comfort of your home. This role requires living in Portugal within 50 km of the Lisbon office, strong communication skills, and a customer-focused mindset to deliver excellent service across time zones.

You will benefit from a multicultural environment and the flexibility of remote work, with

Qualificações

• Fluent French and English required.
• Must already reside in Portugal.
• Must live within 50 km of the Lisbon office.

Responsabilidades

• Assist customers in French and English.
• Handle customer enquiries, requests, and concerns professionally.
• Provide accurate, clear, and relevant information.
• Support customers throughout their interactions with the company.
• Maintain a friendly, professional, and solution-oriented approach.
• Contribute to a consistently high level of customer satisfaction.
• Follow established procedures and service guidelines.
• Manage responsibilities independently while remaining connected with the wider team.

Conhecimentos

Fluent French

Fluent English

Remote work

Customer focus

Descrição da oferta de emprego

Concentrix Lisbon is seeking a French-Speaking Customer Service Representative to join the team in a remote position, assisting customers in French and English with professional, efficient support from the comfort of your home. This role requires living in Portugal within 50 km of the Lisbon office, strong communication skills, and a customer-focused mindset to deliver excellent service across time zones.

You will benefit from a multicultural environment and the flexibility of remote work, with