French-Speaking Customer Support | Lisbon, Portugal At Rdn Cons

Rdn Cons; Viseu; Presencial; EUR 12 000 - 18 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Initial training

Career development opportunities

Resumo da oferta

Rdn Cons in Lisbon, Portugal is seeking a French-speaking customer support professional for a full-time, on-site role. You will respond to customer questions via phone, email and chat, and assist with account, service and product inquiries.

Ideal candidates are fluent in French and English, with strong communication skills and a customer-focused attitude. Entry-level applicants are welcome; position is onsite in Lisbon with initial training and ongoing support.

Qualificações

• Fluent French (C1/C2) and good command of English.
• Strong communication and interpersonal skills.
• Motivated entry-level candidates are welcome; availability to work onsite in Lisbon.

Responsabilidades

• Respond to customer questions via phone, email and chat.
• Assist customers with account, service and product inquiries.
• Resolve issues professionally and efficiently; deliver a positive customer experience.
• Record and manage customer interactions using internal systems.
• Collaborate with colleagues when additional support is required.

Conhecimentos

French language

English language

Customer service

Descrição da oferta de emprego

This Full time on site position offers great opportunities for career growth. Role

Support French-speaking customers via phone, email and/or chat Respond to customer questions and provide accurate information Assist customers with account, service and product-related enquiries Resolve issues professionally and efficiently Record and manage customer interactions using internal systems Deliver a positive and professional customer experience Collaborate with colleagues when additional support is required

Profile

Fluent French (C1/C2) Good command of English Strong communication and interpersonal skills Customer‐orientated and solution‐focused attitude Comfortable using computers and digital tools Ability to learn new systems quickly Previous customer service experience is an advantage Motivated entry‐level candidates are also welcome Availability to work onsite in Lisbon

What You Can Expect

Full-time employment International and multicultural working environment Initial training and ongoing support Career development opportunities

French-Speaking Customer Support | Lisbon, Portugal At Rdn Cons Coimbra, Portuguese Republic, PT