French-Speaking Customer Support Agent - Porto

RDN CONS; Coimbra; On-site; EUR 20,000 - 28,000; Full time

Benefits offered by this job

Onsite in Porto

Training provided

Job summary

RDN CONS in Porto is seeking a dedicated French-speaking Customer Support Agent to join our international team. You will handle inquiries from French-speaking customers via phone, email and chat, delivering accurate information and a positive experience.

Working onsite in Porto, you will collaborate with colleagues, participate in initial training, and develop your career in a multicultural environment. English proficiency and customer service attitude are essential, with entry-level candidates

Qualifications

• Fluent in French (C1/C2) and good command of English.
• Strong communication and interpersonal skills.
• Customer-focused with solution-oriented mindset.

Responsibilities

• Support French-speaking customers via phone, email and chat.
• Provide accurate information and resolve inquiries professionally.
• Manage customer interactions using internal systems.

Skills

French (C1/C2)

English

Communication skills

Customer service

Problem solving

Job description

RDN CONS in Porto is seeking a dedicated French-speaking Customer Support Agent to join our international team. You will handle inquiries from French-speaking customers via phone, email and chat, delivering accurate information and a positive experience.

Working onsite in Porto, you will collaborate with colleagues, participate in initial training, and develop your career in a multicultural environment. English proficiency and customer service attitude are essential, with entry-level candidates