French-Speaking Customer Support Agent!

The Career Nest; Lisboa; Presencial; EUR 14 000 - 17 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal allowance

Language package

Performance bonus

Resumo da oferta

The Career Nest in Lisbon is seeking a French-speaking Customer Support Agent to join an international travel platform from our central Lisbon office in Sete Rios. You will handle customer inquiries in French with English support, delivering high-quality service on-site in a multilingual environment.

We require native-level French, strong English communication, and prior customer support or hospitality experience.

Qualificações

• Native-level fluency in French (written and spoken).
• Professional conversational English required.

Conhecimentos

French proficiency

English proficiency

Descrição da oferta de emprego

Are you currently based in Lisbon, fluent in French, and looking for your next career move within a leading global operations hub? We are seeking customer-oriented French-Speaking Customer Support Agents to support an international travel platform from a central office in Sete Rios, Lisbon.

Take advantage of competitive allowances, structured bonuses, and a collaborative multicultural work environment!

Key Information & Role Details:

• Position: French-Speaking Customer Support Agent
• Language Requirements: Native or bilingual proficiency in French, plus professional conversational English
• Location: Lisbon (Sete Rios), Portugal (Open strictly to local candidates already residing in Portugal; no relocation assistance is provided)
• Work Type: 100% On-site
• Schedule & Working Hours: Rotational shift pattern covering Monday through Sunday between 08:00 and 22:00, with 2 rotating days off per week
• Target Start Date: October 9, 2026

Compensation & Financial Package (Salary & Benefits):

• Base Salary: €1,100.00 gross per month
• Language Package: €150.00 gross per month
• Performance & Attendance Bonus: Up to €80.00 – €100.00 gross monthly based on results
• Meal Allowance: €7.00 per worked day
• Workplace Culture: Vibrant, international team environment in central Lisbon with excellent transport connections

What We Are Looking For:

• Native-level fluency in French (written and spoken) and strong communication skills in English
• Prior experience in customer support, contact centers, or hospitality/travel services
• Valid legal eligibility to work and current residence in Portugal
• Strong problem-solving mindset and flexibility to work rotating shifts