French-Speaking Customer Support Advisor - Lisbon Relocation

Closerhire; Lisboa; Híbrido; EUR 11 000 - 13 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Meal allowance

Relocation support

Housing options

Office facilities

Resumo da oferta

CloserHire is recruiting a French-speaking Customer Support Advisor in Lisbon to assist users with in-vehicle navigation and multimedia systems. You will be the first point of contact via phone and email, addressing inquiries with precision and empathy.

Initially remote with a transition to the Lisbon office, the role includes a 15-day remote-start training program, health cover, and relocation support including housing options for eligible candidates.

Qualificações

• Fluency in French (spoken and written).
• English language proficiency required.
• Customer service experience is a plus but not mandatory.
• Strong communication and problem-solving skills.

Responsabilidades

• Handle customer inquiries via phone and email regarding navigation systems.
• Provide technical support for in-vehicle navigation and multimedia systems.
• Log customer issues in Salesforce to ensure proper fault diagnostics and follow-up.
• Participate in training and maintain high service quality per internal standards.

Descrição da oferta de emprego

CloserHire is recruiting a French-speaking Customer Support Advisor in Lisbon to assist users with in-vehicle navigation and multimedia systems. You will be the first point of contact via phone and email, addressing inquiries with precision and empathy.

Initially remote with a transition to the Lisbon office, the role includes a 15-day remote-start training program, health cover, and relocation support including housing options for eligible candidates.