French-Speaking Customer Support Advisor - Hybrid/Remote

Cross Border Talents; Lisboa; Hybrid; EUR 15,000 - 21,000; Full time

Benefits offered by this job

Health insurance

Career development

Hybrid/Remote options

Competitive salary

Job summary

Cross Border Talents is hiring a Customer Service Advisor in Lisbon to support global clients in a friendly, multicultural environment. You will assist customers by phone, email and chat and help resolve product and service issues.

Required: fluent French (C2) and English at B2 or higher, with based in Lisbon. The role includes paid training, private health insurance, career development, and a modern office with hybrid or remote options.

Qualifications

• Fluent or C2 level in French.
• English at B2 level or higher.
• Already based in Lisbon.
• Great communication and problem-solving skills.

Responsibilities

• Assist customers via phone, email, and chat.
• Troubleshoot and resolve product or service-related issues.
• Provide an outstanding customer experience.
• Work with internal teams to improve service delivery.

Skills

French fluency (C2)

English (B2+)

Lisbon resident

Communication skills

Job description

Cross Border Talents is hiring a Customer Service Advisor in Lisbon to support global clients in a friendly, multicultural environment. You will assist customers by phone, email and chat and help resolve product and service issues.

Required: fluent French (C2) and English at B2 or higher, with based in Lisbon. The role includes paid training, private health insurance, career development, and a modern office with hybrid or remote options.