French-Speaking Customer Service Advisor — Lisbon (Hybrid)

Cross Border Talents; Lisboa; Hybrid; EUR 22,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Private health insurance

Paid training and career development

Modern office or hybrid/remote options

Job summary

An international recruitment firm in Lisbon is seeking a Customer Service Advisor fluent in French and proficient in English to support global clients. In this dynamic role, you'll assist customers through various channels, troubleshoot issues, and work to enhance service delivery. The position offers competitive salary, performance bonuses, private health insurance, and options for hybrid or remote work. If you are passionate about helping others, apply today to make an impact on a global stage.

Qualifications

• Fluent or C2 level in French.
• English at B2 level or higher.
• Already based in Lisbon.

Responsibilities

• Assist customers via phone, email, and chat.
• Troubleshoot and resolve product or service-related issues.
• Provide an outstanding customer experience.
• Work with internal teams to improve service delivery.

Skills

Fluent or C2 level in French

English at B2 level or higher

Great communication skills

Problem-solving skills

Job description

An international recruitment firm in Lisbon is seeking a Customer Service Advisor fluent in French and proficient in English to support global clients. In this dynamic role, you'll assist customers through various channels, troubleshoot issues, and work to enhance service delivery. The position offers competitive salary, performance bonuses, private health insurance, and options for hybrid or remote work. If you are passionate about helping others, apply today to make an impact on a global stage.