French-Speaking Customer Service Representative

Savior Artigos Texteis Lda; Braga; On-site; EUR 13,000 - 20,000; Full time

Job summary

Savior Artigos Texteis Lda in Braga, Portugal is seeking a Customer Service Representative to support users of an innovative mobile app that helps employees manage benefits.

You will handle inbound calls, assist with features, guide account creation and balance management, and explain available services with a professional, customer-focused approach.

Qualifications

• Fluent or native-level French proficiency.
• Strong communication and customer service skills.
• Ability to explain application features clearly.
• Customer-oriented attitude and problem-solving skills.

Responsibilities

• Handle customer inquiries primarily through inbound calls.
• Assist customers with application features and usage.
• Guide users through account creation and balance management.
• Explain available services and benefits.
• Provide clear, professional, and customer-focused support.

Skills

French proficiency

Communication skills

Customer service

Problem-solving

Job description

About The Position Join an international customer service team in Braga, Portugal, supporting users of an innovative mobile application that helps employees manage benefits such as meal, mobility, and gift vouchers.

About The Position Join an international customer service team in Braga, Portugal, supporting users of an innovative mobile application that helps employees manage benefits such as meal, mobility, and gift vouchers. As a Customer Service Representative, you will assist customers with using the application, managing their accounts, and understanding the services available. Responsibilities

• Handle customer inquiries primarily through inbound calls.
• Assist customers with application features and usage.
• Guide users through account creation and balance management.
• Explain available services and benefits.
• Provide clear, professional, and customer-focused support.

Requirements

• Fluent or native-level French proficiency.
• Strong communication and customer service skills.
• Ability to explain application features clearly.
• Customer-oriented attitude and problem-solving skills.