French Speaking Customer Service Agent – Braga, Portugal

Cb Talents; Braga; Vor Ort; EUR 18.000 - 26.000; Vollzeit

Zusammenfassung

Cb Talents is seeking a French-speaking Customer Service Agent to join our Braga office. You will deliver professional support, answer inquiries, and help customers with their questions.

The role requires native or C2 French, strong communication, teamwork, and the ability to work in Portugal and within 50 km of Braga. Relocation is not offered.

This position offers a dynamic team environment with opportunities to grow within the customer service field.

Qualifikationen

• C2 or native-level French proficiency.
• Excellent verbal and written communication skills.
• Strong customer service and problem-solving skills.
• Ability to work effectively in a team environment.
• Must already reside in Portugal.
• Must live within 50 km of the Braga office.
• Candidates requiring relocation will not be considered.

Aufgaben

• Handle customer inquiries and requests.
• Provide accurate and professional information.
• Assist customers with their questions and concerns.
• Resolve customer issues efficiently.
• Follow established procedures and service standards.
• Maintain a high level of customer satisfaction.

Kenntnisse

French proficiency

Communication

Customer service

Problem solving

Teamwork

Jobbeschreibung

We are looking for a French-Speaking Customer Service Agent to join a dynamic team in Braga. You will provide professional customer support, handle customer inquiries, and ensure a positive customer experience. Responsibilities

Handle customer inquiries and requests Provide accurate and professional information Assist customers with their questions and concerns Resolve customer issues efficiently Follow established procedures and service standards Maintain a high level of customer satisfaction Requirements

C2 or native-level French proficiency Excellent verbal and written communication skills Strong customer service and problem-solving skills Ability to work effectively in a team environment Must already reside in Portugal Must live within 50 km of the Braga office Candidates requiring relocation will not be considered

French Speaking Customer Service Agent – Braga, Portugal Braga, Portuguese Republic, PT