French-Speaking Customer Support Specialist – Braga

Cross Border Talents; Braga; Presencial; EUR 13 000 - 20 000; Tempo integral

Resumo da oferta

Cross Border Talents in Braga, Portugal is seeking a French-Speaking Customer Service Agent to join an international team. You will provide support for a digital application, helping users with features, accounts, balances and services, mainly via inbound calls.

You should be fluent in French with excellent communication and a friendly, professional approach. You will reside in Portugal near Braga and thrive in a fast-paced, customer-focused environment.

Qualificações

• Fluent or native-level proficiency in French.
• Excellent communication and interpersonal skills.
• Customer-oriented and professional approach.
• Comfortable providing support by phone.
• Ability to understand and explain digital applications and their features.

Responsabilidades

• Assist customers with questions regarding the application and its features.
• Provide support primarily through inbound calls.
• Help customers with account creation and balance management.
• Explain the application's services and features clearly.
• Provide accurate and professional information to customers.
• Handle customer inquiries with patience and empathy.

Conhecimentos

French fluency

Communication

Customer orientation

Phone support

Digital app knowledge

Descrição da oferta de emprego

Cross Border Talents in Braga, Portugal is seeking a French-Speaking Customer Service Agent to join an international team. You will provide support for a digital application, helping users with features, accounts, balances and services, mainly via inbound calls.

You should be fluent in French with excellent communication and a friendly, professional approach. You will reside in Portugal near Braga and thrive in a fast-paced, customer-focused environment.