French-Speaking Customer Support Agent – Braga, Portugal

Cb Talents; Braga; On-site; EUR 18,000 - 26,000; Full time

Job summary

Cb Talents is seeking a French-speaking Customer Service Agent to join our Braga office. You will deliver professional support, answer inquiries, and help customers with their questions.

The role requires native or C2 French, strong communication, teamwork, and the ability to work in Portugal and within 50 km of Braga. Relocation is not offered.

This position offers a dynamic team environment with opportunities to grow within the customer service field.

Qualifications

• C2 or native-level French proficiency.
• Excellent verbal and written communication skills.
• Strong customer service and problem-solving skills.
• Ability to work effectively in a team environment.
• Must already reside in Portugal.
• Must live within 50 km of the Braga office.
• Candidates requiring relocation will not be considered.

Responsibilities

• Handle customer inquiries and requests.
• Provide accurate and professional information.
• Assist customers with their questions and concerns.
• Resolve customer issues efficiently.
• Follow established procedures and service standards.
• Maintain a high level of customer satisfaction.

Skills

French proficiency

Communication

Customer service

Problem solving

Teamwork

Job description

Cb Talents is seeking a French-speaking Customer Service Agent to join our Braga office. You will deliver professional support, answer inquiries, and help customers with their questions.

The role requires native or C2 French, strong communication, teamwork, and the ability to work in Portugal and within 50 km of Braga. Relocation is not offered.

This position offers a dynamic team environment with opportunities to grow within the customer service field.