French-Speaking Customer Service Advisor (Braga) - Hybrid

FH Collective Academy; Braga; Híbrido; EUR 11 000 - 13 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

€2,000 welcome bonus

€7.63 food allowance per working day

Hybrid model in Braga

Weekends off

6-month contract

Resumo da oferta

FH Collective Academy in Braga, Portugal, is seeking a French-speaking Customer Service Advisor to support an app-based solution designed to improve employee experience.

You will handle inbound calls, assist with account creation and balance management, and explain service features within a hybrid, Monday-Friday rotation.

The role offers €930 gross per month paid 14 times a year, a €2,000 welcome bonus, daily food allowance, and a 6-month contract.

Qualificações

• Fluent/native-level French

Responsabilidades

• Provide support for customer questions related to the use of the application
• Primarily handle customer requests through inbound calls
• Assist customers with questions regarding app features and functionality
• Support customers with account creation
• Answer questions related to balance management
• Explain and inform customers about the different service features
• Provide clear and professional assistance throughout the customer interaction

Descrição da oferta de emprego

FH Collective Academy in Braga, Portugal, is seeking a French-speaking Customer Service Advisor to support an app-based solution designed to improve employee experience.

You will handle inbound calls, assist with account creation and balance management, and explain service features within a hybrid, Monday-Friday rotation.

The role offers €930 gross per month paid 14 times a year, a €2,000 welcome bonus, daily food allowance, and a 6-month contract.