French-Speaking Customer Service Advisor (Braga) - Hybrid

FH Collective Academy; Braga; Hybrid; EUR 11,000 - 13,000; Full time

Benefits offered by this job

€2,000 welcome bonus

€7.63 food allowance per working day

Hybrid model in Braga

Weekends off

6-month contract

Job summary

FH Collective Academy in Braga, Portugal, is seeking a French-speaking Customer Service Advisor to support an app-based solution designed to improve employee experience.

You will handle inbound calls, assist with account creation and balance management, and explain service features within a hybrid, Monday-Friday rotation.

The role offers €930 gross per month paid 14 times a year, a €2,000 welcome bonus, daily food allowance, and a 6-month contract.

Qualifications

• Fluent/native-level French

Responsibilities

• Provide support for customer questions related to the use of the application
• Primarily handle customer requests through inbound calls
• Assist customers with questions regarding app features and functionality
• Support customers with account creation
• Answer questions related to balance management
• Explain and inform customers about the different service features
• Provide clear and professional assistance throughout the customer interaction

Job description

FH Collective Academy in Braga, Portugal, is seeking a French-speaking Customer Service Advisor to support an app-based solution designed to improve employee experience.

You will handle inbound calls, assist with account creation and balance management, and explain service features within a hybrid, Monday-Friday rotation.

The role offers €930 gross per month paid 14 times a year, a €2,000 welcome bonus, daily food allowance, and a 6-month contract.