Hybrid French-Speaking Customer Support Specialist

Cross Border Talents; Lisboa; Hybrid; EUR 13,000 - 19,000; Full time

Benefits offered by this job

Welcome bonus €2,000 (paid monthly) as

Food allowance €7.63 per working day

Six-month employment contract

Hybrid work arrangement

Equipment provided (collect if within

Job summary

Cross Border Talents in Braga, Portugal, is hiring a French-speaking Customer Support Agent to assist users of a bundled benefits app. The role combines inbound calls, account registration guidance, and balance management to help customers get the most from the platform.

You will work in a hybrid setup, with weekends off, a six-month contract, and a welcome bonus paid monthly during the first year plus daily food allowance.

Qualifications

• Fluent or native-level French.
• Excellent verbal communication skills.
• A helpful attitude and willingness to learn.

Responsibilities

• Respond to customer inquiries, mainly through inbound calls.
• Guide users through account registration and balance management.
• Explain how the app works and how to access its different benefits.
• Provide friendly and efficient customer support.

Skills

French

Verbal communication

Helpful attitude

Job description

Cross Border Talents in Braga, Portugal, is hiring a French-speaking Customer Support Agent to assist users of a bundled benefits app. The role combines inbound calls, account registration guidance, and balance management to help customers get the most from the platform.

You will work in a hybrid setup, with weekends off, a six-month contract, and a welcome bonus paid monthly during the first year plus daily food allowance.