French-Speaking Customer & Order Support Specialist

Linde PLC; Porto; Hybrid; EUR 21,000 - 27,000; Full time

Benefits offered by this job

Safe workplace

High safety standards

Commitment to safety

Job summary

Linde Porto, Portugal is seeking an Order Management professional to maintain and update customer orders, ensuring accuracy and timely processing. You will coordinate with customers and internal teams, manage changes to orders and delivery dates, and monitor progress to uphold service levels.

The ideal candidate speaks native or C2 French, has strong analytical skills, and can communicate effectively by email.

Qualifications

• French language proficiency at native or C2 level.
• Strong analytical and problem-solving abilities.
• Effective email communication with customers and internal partners.
• Experience with SAP and Microsoft Office is a plus.
• Organized, detail-oriented and able to manage priorities.

Responsibilities

• Maintain and update customer orders in line with requirements and business needs.
• Ensure all order information is accurate, complete, and regularly updated in the system.
• Manage changes to orders, including quantities, delivery dates, and customer requests.
• Communicate with customers and internal stakeholders to resolve order-related queries and issues.
• Monitor order progress and take proactive actions to ensure timely processing.
• Support the team in maintaining high service quality and customer satisfaction.

Skills

French (native or C2)

Analytical skills

Problem solving

Email communication

SAP knowledge

MS Office tools

Organized

Detail-oriented

Tools

SAP

MS Office

Job description

Linde Porto, Portugal is seeking an Order Management professional to maintain and update customer orders, ensuring accuracy and timely processing. You will coordinate with customers and internal teams, manage changes to orders and delivery dates, and monitor progress to uphold service levels.

The ideal candidate speaks native or C2 French, has strong analytical skills, and can communicate effectively by email.