French-Speaking Customer Support Specialist – Porto (On-site)

Hiring International; Paredes; On-site; EUR 14,000 - 21,000; Full time

Benefits offered by this job

Meal allowance

Performance-based bonuses

Comprehensive training and support

Job summary

Hiring International in Porto, Portugal, is seeking a French-speaking customer service representative to join an on-site team. You will handle inquiries via phone, email, and chat, delivering professional support and solutions while maintaining high customer satisfaction.

The role requires fluent French (C1/C2) and a good command of English, with training provided and opportunities for career development in an international environment.

Qualifications

• Fluent French (C1/C2) is required.
• Good command of English.
• Strong communication and problem-solving skills.
• Customer-oriented mindset.
• Previous customer service experience is an advantage.
• Ability to work in a team and adapt to a dynamic environment.

Responsibilities

• Assist French-speaking customers and handle their inquiries
• Provide professional support and effective solutions
• Manage customer requests via phone, email and/or chat
• Ensure a high level of customer satisfaction
• Follow company procedures and meet service quality targets

Skills

Fluent French (C1/C2)

Good English communication

Strong communication skills

Problem-solving mindset

Job description

Hiring International in Porto, Portugal, is seeking a French-speaking customer service representative to join an on-site team. You will handle inquiries via phone, email, and chat, delivering professional support and solutions while maintaining high customer satisfaction.

The role requires fluent French (C1/C2) and a good command of English, with training provided and opportunities for career development in an international environment.