French-Speaking Customer Care Specialist - Porto (On-Site)

Hiring İnternational; Vila Nova de Gaia; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary package

Attractive performance-based bonuses

Meal allowance

Comprehensive training and continuous?

International working environment

Career development opportunities

Job summary

Hiring International is seeking a French-speaking Customer Service Representative in Porto, Portugal, on-site. You will assist French-speaking customers, provide professional support, and handle inquiries via phone, email, and chat.

The role offers comprehensive training, an international environment, and opportunities for career development. A strong command of French (C1/C2) and good English are required, with a customer-oriented mindset and teamwork ability.

Qualifications

• Fluent French (C1/C2).
• Good command of English.
• Strong communication and problem-solving skills.
• Customer-oriented mindset.
• Previous customer service experience is an advantage.

Responsibilities

• Assist French-speaking customers and handle their inquiries.
• Provide professional support and effective solutions.
• Manage customer requests via phone, email and/or chat.
• Ensure a high level of customer satisfaction.
• Follow company procedures and meet service quality targets.

Skills

French language

English language

Communication skills

Customer service mindset

Job description

Hiring International is seeking a French-speaking Customer Service Representative in Porto, Portugal, on-site. You will assist French-speaking customers, provide professional support, and handle inquiries via phone, email, and chat.

The role offers comprehensive training, an international environment, and opportunities for career development. A strong command of French (C1/C2) and good English are required, with a customer-oriented mindset and teamwork ability.