French-Speaking Customer Service Advisor

Linde Europe; Porto; Presencial; EUR 16 000 - 22 000; Tempo integral

Resumo da oferta

Linde Global Services in Maia, Portugal is looking for a Customer Service Advisor who speaks French. You will handle customer queries, update data in the system, and collaborate with other Linde departments to ensure accuracy and timely information.

The role requires fluent French (C2) and English at B2, strong phone and email communication, and the ability to work in a results-oriented team. Basic SAP and Outlook knowledge is a plus, and a secondary education is the minimum requirement.

Qualificações

• Clear phone and email communication with customers on a daily basis.
• French language level C2 and English level B2 are mandatory.
• Be proactive and respond promptly to actions.
• Basic knowledge of SAP and Outlook is preferred.
• Able to work in a results-oriented team.
• Minimum required secondary school.

Responsabilidades

• Resolve customer queries that impact business performance.
• Change and maintain customer data in the system.
• Ensure data from the customer or other Linde department is accurate and timely maintained.
• Maintain good relationships with customers.

Conhecimentos

Phone communication

Email communication

French (C2)

English (B2)

Team collaboration

Customer service

Formação académica

Secondary education

Ferramentas

SAP

Outlook

Descrição da oferta de emprego

Linde Global Services in Maia, Portugal is looking for a Customer Service Advisor who speaks French. You will handle customer queries, update data in the system, and collaborate with other Linde departments to ensure accuracy and timely information.

The role requires fluent French (C2) and English at B2, strong phone and email communication, and the ability to work in a results-oriented team. Basic SAP and Outlook knowledge is a plus, and a secondary education is the minimum requirement.