French-Speaking Customer Support Specialist in Porto

Hiring İnternational; Matosinhos; On-site; EUR 25,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Bonuses

Meal allowance

Training & support

International environment

Career development

Job summary

Hiring İnternational in Porto, Portugal is seeking a French-speaking Customer Service Representative to join its on-site team. You will support French-speaking customers via phone, email, or chat and deliver professional service in a dynamic, multicultural environment.

Strong communication and problem-solving skills, plus fluency in French (C1/C2) and good English, are essential. Prior CS experience is a plus, and a collaborative, team-oriented mindset is valued.

Qualifications

• Fluent French at C1/C2 level.
• Good command of English.
• Strong communication and problem-solving skills.
• Customer-oriented mindset.
• Previous customer service experience is an advantage.
• Ability to work in a team and adapt to a dynamic environment.

Responsibilities

• Assist French-speaking customers and handle their inquiries.
• Provide professional support and effective solutions.
• Manage customer requests via phone, email and/or chat.
• Ensure a high level of customer satisfaction.
• Follow company procedures and meet service quality targets.

Skills

French language (C1/C2)

English language

Communication skills

Problem-solving

Customer-oriented

Teamwork / adaptability

Job description

Hiring İnternational in Porto, Portugal is seeking a French-speaking Customer Service Representative to join its on-site team. You will support French-speaking customers via phone, email, or chat and deliver professional service in a dynamic, multicultural environment.

Strong communication and problem-solving skills, plus fluency in French (C1/C2) and good English, are essential. Prior CS experience is a plus, and a collaborative, team-oriented mindset is valued.