Customer Service Representative MO - French Speaker (m/f/d)

Linde PLC; Porto; Hybrid; EUR 21,000 - 27,000; Full time

Benefits offered by this job

Safe workplace

High safety standards

Commitment to safety

Job summary

Linde Porto, Portugal is seeking an Order Management professional to maintain and update customer orders, ensuring accuracy and timely processing. You will coordinate with customers and internal teams, manage changes to orders and delivery dates, and monitor progress to uphold service levels.

The ideal candidate speaks native or C2 French, has strong analytical skills, and can communicate effectively by email.

Qualifications

• French language proficiency at native or C2 level.
• Strong analytical and problem-solving abilities.
• Effective email communication with customers and internal partners.
• Experience with SAP and Microsoft Office is a plus.
• Organized, detail-oriented and able to manage priorities.

Responsibilities

• Maintain and update customer orders in line with requirements and business needs.
• Ensure all order information is accurate, complete, and regularly updated in the system.
• Manage changes to orders, including quantities, delivery dates, and customer requests.
• Communicate with customers and internal stakeholders to resolve order-related queries and issues.
• Monitor order progress and take proactive actions to ensure timely processing.
• Support the team in maintaining high service quality and customer satisfaction.

Skills

French (native or C2)

Analytical skills

Problem solving

Email communication

SAP knowledge

MS Office tools

Organized

Detail-oriented

Tools

SAP

MS Office

Job description

Porto, Portugal | req34274

What you will enjoy doing

• You will maintain and update customer orders in line with customer requirements and business needs.
• Ensure all order information is accurate, complete, and regularly updated in the system.
• Manage changes to orders, including quantities, delivery dates, and specific customer requests.
• Communicate effectively with customers and internal stakeholders to resolve order-related queries and issues.
• Monitor order progress and take proactive actions to ensure smooth and timely processing.
• Additionally, support the team in maintaining a high standard of service quality and customer satisfaction.

What makes you great

• Your level of French is native or C2
• You have strong analytical and problem-solving skills
• You are able to communicate efficiently by email with customers and internal partners
• Experience or knowledge of SAP and Microsoft Office tools is an advantage
• You are organized, detail-oriented and able to manage priorities effectively

Why you will love working with us

At Linde we identify ourselves with our products - either working for the technical or medical gases business. Being a company with a long tradition in the gases business, we not only care about our customers and high quality products, but most importantly about our employees. While working with us, expect a safe workplace, high safety standards and a true commitment from our managers to safety.

What we offer you!

At Linde, the sky is not the limit. If you're looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.
This role is a full time position based on an limited contract. The standard weekly working hours will be from 07:00 hrs till 16:00 hrs.

Any designations used of course apply to persons of all genders. The form of speech used here is for simplicity only.
Linde acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.